HDFC Bank is India’s largest private-sector bank, employing over200,000 peopleacross10,000+ branches and customer touchpoints. Operating in one of the world’s most tightly regulated financial environments, the bank functions under continuous oversight from the Reserve Bank of India (RBI).Beyond regulatory compliance, HDFC Bank’s scale and growth ambitions required a learning system capable ofbuilding role-specific capabilities at enterprise scale, particularly for customer-facing and risk-sensitive roles such as lending, underwriting, advisory, and sales, where certification directlyimpactsbusiness continuity and revenue.
Invince delivered UpsideLMS, an AI-powered Learning Management System built to support large-scale compliance and capability development in a regulated enterprise environment.
The platform enabled HDFC Bank to:
