5 Ways to Communicate the Value of Investing in L&D to the CEO and CFO in 2021
If anything, Covid-19 underlinedthe importance of employee skilling and development for business sustenance andgrowth. For some businesses, it meant adopting L&D practices to get theirworkforce up to speed and for others, it meant strengthening their digitallearning interventions for improved productivity. One way or the other, L&Dbecame the cornerstone of business success.
However, with cash flow becoming thebiggest problem facing businesses during the crisis, making room for trainingbudgets seemed like an uphill task. So as the world ‘Reacted’ and ‘Responded’to the pandemic, two of the four phases defined by Josh Bersin in his report ‘UntanglingThe HR Tech Market 2021’, furlough, salary cuts and layoffs became the norm,threatening to deprioritize employee development. In India alone, Uber fired3,700 frontline workers over a 3-minute Zoom call; social commerce startup,Meesho, laid off 150 executives just days after assuring them their jobs werenot at risk and the UP government suspended 35 labour laws for three years toattract investment.
While the world grappled with theseuncertainties, the company’s HR was undergoing a transformation like nonebefore. They didn’t just have to roll out remote working for their in-officeworkforce, they now had to reinvent the business model, rethink customerexperience and demand, and make employee wellbeing a key part of theirstrategy. They had to grow from being Responsive to Resilient. They had tointegrate work and life. And the onlyway to achieve this was by flipping the perception and role of L&D from acost center to a profit center.
This means making the right investment decisions and getting the necessary buy-in from the top management, making ‘Communicating the value of L&D to the CEO and CFO in 2021’ the lynchpin of a thriving business
Mr. Amit Gautam
Amit Gautam is the Founder and CEO of Invince and a recognized voice in enterprise learning and HR technology. With over two decades of experience, he helps organizations build AI-powered learning ecosystems that strengthen workforce capability. Meet Amit at TechHR India 2026 to discuss AI-powered learning and workforce transformation.
Dr. Ganesh Sethi
Dr. Ganesh Sethi is the Chief Revenue Officer at Invince, leading enterprise customer success and learning transformation initiatives. With nearly two decades of experience in learning technology and LMS strategy, he helps organizations maximize learning investments. Meet Ganesh at the Invince booth to discuss learning transformation and customer success strategies.
Mr. Vivek Garg
Vivek Garg is the Chief Sales Officer at Invince, leading global growth and strategic partnerships across enterprise learning markets. With over two decades of experience, he advises organizations on building scalable learning ecosystems that improve workforce capability. Meet Vivek at the Invince booth to discuss enterprise learning and technology strategy.
Mr. Sandeep Boyar
Sandeep Bhoyar is President – Products at Invince, bringing over two decades of experience in enterprise learning technology, product innovation, and AI transformation. He leads scalable learning platforms and skills intelligence solutions. Meet Sandeep at the Invince booth to discuss AI-powered learning, enterprise innovation, and future-ready workforce capabilities.
Mr. Ajendra Singh
Ajendra Singh is the Vice President of Technology at Invince, leading engineering for the company's enterprise learning ecosystem. With over 21 years of experience in enterprise architecture, cloud platforms, and SaaS innovation, he builds secure AI-ready technology. Meet Ajendra at the Invince booth to discuss enterprise architecture and scalability.
Mrs. Sweta Sinha
Sweta Sinha is the Head of Customer Success at Invince, helping enterprises achieve successful learning transformations beyond implementation. With extensive experience in strategic customer engagement and business value realization, she enables organizations to maximize adoption and long-term success. Meet Sweta at the Invince booth to discuss customer success excellence.
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